Privacy Policy

1. INTRODUCTION

Sabah Properties (“we“, “us“, or “our“) operates our website and related digital platforms (collectively, the “Offerings“). This Privacy Policy sets out how Personal Data that we collect from you, or that you provide to us, will be used, disclosed, or processed by us.

“Personal Data” means data, whether true or not, about an individual who can be identified from that data or from that data combined with other information.

By visiting, using, or entering into an agreement in relation to the Offerings, you are taken to have read and agreed to this Privacy Policy. We may amend this Privacy Policy at any time by posting a revised version on our website. You are reminded to check our website from time to time for updates.

Our Offerings are not intended for use by minors (persons under the age of 18). If you fall within this category, you must stop using the Offerings immediately.

2. COLLECTION OF PERSONAL DATA

When you use our Offerings, we collect a variety of information from and about you, your devices, and your interaction with us.

2.1 Information You Willingly Provide

We collect Personal Data that you provide to us, such as your name, contact information, payment and/or financial information, and details about properties you are interested in. This may occur when you:

  • Register or apply for an account with us
  • Contact our customer service team with enquiries or requests
  • Subscribe to our newsletters or email notifications
  • Correspond with a real estate professional through our Offerings
  • Complete forms or transactions, such as requests for property information or loan enquiries
  • Post or contribute material to our Offerings
  • Apply for an employment opportunity with us

2.2 Cookies and Other Tracking Mechanisms

We and our partners use cookies and similar technologies to collect information automatically when you access our Offerings. These technologies help us improve your browsing experience, identify your interests, and tailor our services to you. You may adjust your browser settings to refuse cookies, though some features of the Offerings may not function properly as a result.

2.3 Location Data

If you enable location services on your device, we may collect your location to provide you with location-based information and services. You may disable this feature through your device settings at any time.

2.4 Email Management

You may receive emails from us for various reasons for example, if you list a property, sign up for reports, or send an enquiry. You may manage your email preferences through your account settings or by following the unsubscribe instructions in any email we send.

3. PURPOSES OF COLLECTION, USE AND DISCLOSURE

3.1 General Use of Offerings

We may collect, store, use, and process your Personal Data for the following purposes:

  • Provide, operate, and administer our Offerings
  • Verify your identity when you register or log in
  • Respond to your enquiries, complaints, or feedback
  • Send you communications via email, SMS, WhatsApp, or other channels, including for marketing purposes where we have received your consent
  • Facilitate your communications with agents, contractors, and other third parties through our Offerings
  • Conduct data analysis, testing, and research to improve our products and services
  • Carry out our legal obligations and participate in any legal proceedings
  • Notify you about changes to our Offerings
  • Seek consultancy or professional advice, including legal advice

3.2 As a Real Estate Professional

Where you use our Offerings as an agent, developer, or property professional, we may additionally process your Personal Data to:

  • Verify your identity and facilitate any onboarding processes
  • Enable you to post and manage property listings
  • Market and publicise your services, including through featured listings
  • Process and complete payments due to you
  • Facilitate your participation in training sessions or events we organise

4. ACCURACY AND SECURITY

You should ensure that all Personal Data submitted to us is complete, accurate, true, and correct. We will take reasonable efforts to ensure your Personal Data is accurate and will implement reasonable technical and organisational precautions to prevent its loss, misuse, or alteration.

All employees, contractors, agents, and service providers who access our information systems are obliged to respect the confidentiality of your Personal Data.

While we do our best to protect your Personal Data, we cannot guarantee the security of information transmitted via the internet. Any transmission is at your own risk. Where we have given you a password to access certain parts of the Offerings, you are responsible for keeping it confidential. We will never ask for your password.

5. WITHDRAWAL OF CONSENT, ACCESS, DELETION AND CORRECTION

5.1 Withdrawal of Consent

You may withdraw your consent to our use of your Personal Data at any time by contacting us at:

Please note that withdrawing consent may result in us being unable to continue providing our Offerings to you, and may result in the termination of any agreements between us.

5.2 Access, Deletion and Correction

You have the right to request access to, correction, or deletion of your Personal Data held by us. All such requests must be submitted in writing to our contact details below. We will respond to your request as soon as reasonably possible.

6. RETENTION, DESTRUCTION, DELETION OR ANONYMISATION

We will only keep your Personal Data for as long as it is required to fulfil the purpose of its collection. After that, we will seek to destroy, permanently delete, or anonymise it.

7. INTERNATIONAL DATA TRANSFERS

We may temporarily store, process, or transfer your Personal Data to service providers operating in other countries in order to provide you with our Offerings. By providing us with your Personal Data, you consent to such transfers in accordance with this Privacy Policy. We will take all steps reasonably necessary to ensure your Personal Data is transferred securely and in accordance with applicable laws.

8. THIRD PARTY WEBSITES

Our Offerings may contain links to third-party websites and services. These linked sites are not under our control and we cannot accept responsibility for their conduct or their collection of your information. Please read the privacy policies and terms of these third-party websites before submitting any Personal Data to them.

9. DISCLAIMER

We shall not be liable for any voluntary disclosure of Personal Data by you to other users in connection with the use of our Offerings.

10. CONTACT US

Should you require further information about the treatment of your Personal Data, or wish to exercise any of your rights, please do not hesitate to contact us:

Sabah Properties 📧 Email: info@sabahproperties.com 📞 Phone: +60 16-840 7481 / 088-702866

This Privacy Policy is governed by and construed in accordance with the laws of Malaysia, including the Personal Data Protection Act 2010 (PDPA).